How to cancel Qapital subscription in easy steps

Cancelling a subscription service that you no longer need just became so much easier.

Using the Qapital App:

Open the Qapital app and log in to your account.
Navigate to the "Account" tab (usually represented by an icon resembling a person or profile).
Within the Account section, look for a section labelled "Membership" or "Subscription."
Once you find the Membership/Subscription section, scroll down to the bottom and look for an option like "Delete my Qapital profile" or "Cancel Subscription."
Follow the on-screen instructions to complete the cancellation process.

Important Notes:

Qapital Invest Accounts: If you have a Qapital Invest account (for investing), you might need to follow a slightly different process. In this case, consider contacting Qapital support directly via email ([email protected]) for specific instructions on cancelling your Invest account subscription.
Funds Withdrawal: Before cancelling, make sure to withdraw any remaining funds in your Qapital accounts.

Alternative Method: Email

If you're unable to cancel through the app, you can also send an email requesting cancellation to:
- Support for Goals and Spending Accounts: [email protected]
- Support for Invest Accounts: [email protected]

Additional Tips:

Cancellation Notice Period: It's not explicitly mentioned on their website, but it's always a good practice to initiate cancellation at least a few days before your next billing cycle to avoid being charged again.
Confirmation: Once you cancel, keep an eye on your upcoming billing statement or confirmation email from Qapital to verify the cancellation.