Canceling The Gym subscription service that you no longer need just became so much easier.
To cancel your The Gym contract, follow the steps below:
Within the initial 14-day period
You have the right to cancel the Agreement.
You can email [email protected] or contact them through the Member Area (using the email that you used during the online joining process and the unique personal identification number (PIN) that you were sent), or you may use the cancellation form at https://www.thegymgroup.com/legal/membership-agreement/.
After the 14-day cancellation period
You may terminate your Membership at any time by cancelling the direct debit mandate with your bank. Your Membership will end with immediate effect, and no refund will be due.
To make the cancellation online, simply visit https://www.thegymgroup.com/legal/membership-agreement/
Another option is to mail [email protected] asking the support team to cancel your account.
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