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How to cancel Digital River subscription in easy steps

Cancelling a subscription service that you no longer need just became so much easier.

Here's a step-by-step guide:

  1. Locate your Order Number: You'll need your Digital River order number to proceed. This number should be readily available in your confirmation email or receipt related to the subscription.

  2. Visit Digital River's Order Lookup: Head to Digital River's Order Lookup page https://www.findmyorder.com/sstore?Action=DisplayHomePage&SiteID=findmyor&Locale=en_CA.

  3. Enter Order Number: On the Order Lookup page, enter your retrieved order number in the designated field.

  4. Access Order Details: Click the "Lookup Order" button to access your specific order details and management options.

  5. Stop Automatic Billing: Within the order details, look for a section related to billing or subscriptions. There should be an option labelled "Stop Automatic Billing" or similar wording. Click on this button.

  6. Confirmation: Digital River might prompt you for confirmation before finalizing the cancellation. Double-check everything and confirm if you're certain about proceeding.

  7. Cancellation Confirmation: Once confirmed, Digital River will likely send you a confirmation email acknowledging your subscription cancellation

hot-to-cancel
Your Digital River subscription may show up on your statement:

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