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Canceling Plusnet subscription service that you no longer need just became so much easier.
If you’re switching to another provider on the Openreach network (service delivered over a BT telephone line) then you just need to choose a new deal, sign up with the provider, and they will take care of the Plusnet contract cancellation for you.
If you are moving to another Internet service provider that does not use Openreach, or simply don’t need broadband anymore, then then follow the steps below:
1. Call TalkTalk customer service on 0800 432 0200
2. Provide the agent with your contract number and customer details
3. They will try to retain you as a customer. Politely decline and ask them to cancel your service
4. Ask for a confirmation email or text message
Cancellation fees may apply if you are cancelling mid-contract.
To make the cancellation online, simply visit https://www.plus.net/help/legal/cancellation-policy/
To voice your concerns or raise a complaint, simply call 0800 432 0200 from your phone.
Line is your one-stop destination for all the information you need to delete your Plusnet account, unsubscribe or cancel a free trial .
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